Let’s talk about your dog.
Questions about your membership, an invoice or something technical? Ideas for a project, a partnership or a seminar? Send us a message – we answer within 24–48 hours on working days.
Answer within 24–48 hours
Every message lands directly with our team – no ticket queue, no bots. We work Monday to Friday (German time) and reply within 24–48 hours on working days. Messages sent on the weekend are answered from Monday on.
Member support
Pick the topic in the form so your request reaches the right person straight away.
- Membership
- Invoices
- Technical issue
Projects, partnerships & seminars
Want to work with us, book a seminar for your club or have an idea for a collaboration? Choose any topic, describe it briefly – we’ll get back to you.
Training questions?
Members ask training questions in our forum – sorted by tracking, obedience and protection, answered by the team. Not a member yet? Become a member.
Send us a message
Fill in the form and we’ll get back to you by email.